Victim Support NI supports people affected by crime in NI.
We are recruiting for an Administration & Support Officer who will support our service to ensure that we can continue to provide victims with the high-quality support they need in the aftermath of a crime.
Whilst having an ability to work on your own initiative, you will also work well as part of a team.
The main purpose of the role involves the provision of initial support to victims/witnesses of crime and the maintenance of effective administrative systems that support this engagement process.
Qualifications / Experience:
5 GCSEs / ‘O’ levels / equivalent including English and Maths grade C or above with a minimum of two years’ experience in the provision of an effective administration service in an office environment
Five years’ experience in the provision of an effective administration service in an office environment.
Proven organisational skills in an office environment.
Proven interpersonal skills, both verbal and written, with particular experience of making and receiving high volume telephone calls during peak periods.
Experience of both internal and external stakeholder engagement.
Experience of dealing with confidential information – both verbal and written.
Experience of dealing sensitively with people in emotive situations.
Proven record of valuing accuracy and attention to detail within your work.
The post holder must be proficient in the use of Microsoft Office packages.
Please send completed employer application form only (available via www.jobcentreonline.com) to the employer (see employer details).