Overview

Salary : To be confirmed
No. vacancies : 2
Contract Type : Permanent
Weekly hours : 36
Published date : 23/11/2022
Closing date : 16/12/2022

Job description

The successful candidate will be working in a Secure NSI accredited environment within our ARC. Predominantly, this role is telephone based and you should have the ability to provide excellent customer service in a call centre environment. The ideal candidate will have the ability to solve problematic situations, good listening skills and patience, offering customers assurance and clarity. .

Responsibilities

  • You will be required to monitor various types of alarms, including but not limited to: Intruder, PA, Fire and CCTV.
  • Processing Incoming telephone calls, liaising with customers, clients and Security Companies
  • Handling and management of high priority alarms
  • Helpdesk Desk support to our clients and engineers
  • Updating and reporting on clients recorded information
  • The ideal candidate will be responsible for carrying out duties relevant to the Central Station Operator Position

Skills and Qualifications

Essential Skills

  • Good telephone and communication skills

Further Information

Work time: Shift work, to be confirmed.

All CVs must be sent to jonathan@bhpalarms.com