Salary; £30,199 per annum

No. vacancies: 2

Contract Type: Temporary

Weekly hours: 35

Published date: 15/06/2022

Closing date: 28/06/2022

Job description

To ensure effective service delivery through the direct line management of Childline Counsellors (volunteers and/or paid staff)..


  • To promote and deliver best practice within the service and, through the Childline Team Manager, ensure this is used to inform internal and external influencing
  • To ensure that performance within the service is monitored, reviewed, evaluated and reported against identified objectives, targets and standards.
  • To actively contribute to service development through the Childline Team Manager.

Skills and Qualifications

Essential Skills

  • Candidates must hold a relevant certificate level qualification or an NVQ 3 or 4. Candidates must be able to evidence that the qualification held includes modules/elements of working with children and young people as a central component.
  • Experience of effectively engaging and communicating with children and young people.
  • Up to date knowledge of child protection systems, best practice, research and legislation.
  • Experience of supervising staff and/or volunteers in a relevant setting
  • Experience of making child protection risk assessments.


Application Information

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