Preparation of statutory reports and/ or reviewing clients cases
Maintenance of computer based case management records (In-house system)
liaising with other internal departments as required
Dealing with telephone queries and communicating via telephone, email and letter with debtors and creditors
Carry out other related or ancillary duties that may be required to progress case management or as required by management
Qualifications / Experience:
Applicants must have at least 2 years experience within an office administration role or be able to show that they possess skills transferable to this type of role
The successful candidate will be able to demonstrate at interview; a proven ability to work under pressure in a busy office environment
IT literacy and excellent telephone communication skills are necessities for the post.
Experience in dealing with client’s in difficult circumstances either financial or other, knowledge of how to carry out income & expenditures or working with clients on payment restructuring are desirable criteria.
Email firstname.lastname@example.org for an application form